Guidance on (Corporate) Social Responsibility (CSR)
Concerns from and for customers, workforce, stakeholders, communities, governments, as well as our resources and climate have brought about a demand for transparent and socially responsible practices and initiatives within organizations. Companies failing to consider their impact on the planet and their people will fall behind their competition as it becomes the standard.
It is simply not enough to maintain operational efficiency in business today. Organizations have a duty to recognize and address global causes for concern. Contributing to sustainable development is the main objective of ISO 26000 Guidance on Social Responsibility. This overarching goal is recognized by a combination of social equality, healthy ecosystems, and good organizational governance.
Any organization can apply the concepts of ISO 26000 regardless of its type, size, or location. This guidance document, as a complement to all existing laws and initiatives, will give you the framework you need to achieve the benefits of corporate social responsibility. An SRI Accredited Letter of Assurance is your 3rd party verification by SRI that your organization has used sound Corporate Social Responsibility strategy, process, and accurately reported performance.
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There are two fundamental practices of social responsibility every organization should consider when applying ISO 26000. The first is stakeholder identification and engagement. The second is recognizing social responsibility within the context of the organization by conducting a materiality assessment.
In ISO 26000, there are seven core subjects of social responsibility addressed. They include:
- Organizational Governance
- Human Rights
- Labor Practices
- Fair Operating Practices
- Consumer Issues
- Community Involvement and Development
While each core subject is addressed along with their respective related actions and expectations, each subject is interdependent in this holistic approach to social responsibility. Once these concepts are evaluated against the context of an organization, better business decisions and activities can be applied to company policies, culture, strategies, and operations.
Regular review and continual improvement to an organization’s corporate social responsibility program will result in an organization’s ability to:
- Design and implement a social responsibility strategy that drives better business decisions
- Adapt more easily to changing legal, political, and cultural conditions
- Manage through measurement your organization’s impact on people and the environment
- Better engage with interested parties
- Win stakeholders and customers through trust and credibility
For more information and to download ISO 26000:2010 Guidance on Social Responsibility visit: https://www.iso.org/iso-26000-social-responsibility.html.