IT and business service providers are under great pressure to deliver cost-effective, high-quality, safe and reliable service to their customers and their own organizations. With growing reliance on support services and the wide range of technologies available, service providers strive to uphold high levels of customer service. ISO 20000 has been developed to make your business support organization or IT service providers more efficient and ensure quality, consistent, and reliable IT service through implementation of an Information Technology Service Management System.
It has been our privilege to work with and recognize the success of so many dedicated, hard working companies and individuals since our founding in 1991. It has been our and our clients' commitment to people, management systems, and delivering value that has made us all successful.
Since its start, SRI has been actively involved in the development of standards and their application in industry. We continue to be involved today in shaping the value of ISO registration for all companies worldwide. When you work with SRI, we bring a world of experience and expertise to work for you.